Dear customer:

Your situation is very important to us

During the coronavirus crisis, all of Styletaken's employees will do their best to support our customers. We have taken important steps to ensure the health and safety of our customers through rigorous warehouse cleaning procedures. We have also added shipping routes so that your packages can be delivered on time.

We will work together to fight this crisis and we will stand by your side.

1. About our answer:

Are you still sending packages?

Answer: yes! Our transport service has been resumed. Your package will be sent to you as planned.

2. Is the package safe to receive?

Answer: Of course! Our packaging is completely safe! In accordance with the requirements of the World Health Organization (WHO), we have taken measures to disinfect bearings, devices and tools. We will also disinfect each pack.

3. Will the delivery time change?

Answer ： Yes, due to the impact of the new crown epidemic, the current delivery time may be 2-4 days longer than before. Please wait patiently

4. How did you deal with it?

Answer ： We have done a lot of work to make sure your package is safe: including factory disinfecting daily, measuring workers 'temperature, carefully checking workers' health and so on.

We hope the information provided here answers your questions about package security. Should you have any further questions or concerns, please do not hesitate to contact us via email. We will do our best to respond as soon as possible.

Remarks:

1） It is recommended that the recipient provide a valid phone number or email address in order to receive the delivery notification or proof of delivery in a timely manner.

2） Since some commercial addresses cannot receive packages, it is recommended that recipients use private addresses as often as possible.

3） If it is a commercial address, it is recommended to double check that the address is available. This prevents the goods from being returned.

4） Since most delivery companies use the contactless delivery method, some goods will be delivered in the recipient's P.O. Box. It is recommended that the recipient go to the mailbox to collect the package on time and to clean the mailbox regularly to ensure that the courier has enough space to deliver the express.

Best wishes

Styletaken customer service department